Privacy Policy

Your privacy is important to us.
This privacy policy sets out how Fellotool uses and protects any information that you give fellotool when you use this website. Fellotool is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Fellotool may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


  • Name
  • Contact information including email address and contact phone number
  • Demographic information such as your delivery address

Personal information is stored for record-keeping, tax obligations ,and warranty purposes only. You email address may be used in transactional emails to provide you with information regarding the status of your order and for after sales support. We may contact you by email regarding future offers we think may be of interest. We do not sell or share any of your personal information with any 3rd parties except where such information is required to finalize your order such as passing delivery information to courier or postal services responsible for delivering your order.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. As our store uses direct embedded payment systems provided by financial institutions our online servers do not store or have access to any credit card information provided during purchases except such details that are passed back to us from the card payment such as the name of the cardholder and the last 4 digits of the card used.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preference.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookie if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.